In-Network
Insurances
Our Services
Everyday and preventative care
Physical Exams
EKG's
Medical Weight Loss
Labwork
Urgent Care
Patient Testimonials
Patient satisfaction is at the core of our practice. We strive for every patient that comes into our clinic to leave feeling comfortable and confident in the medical care they receive.
James C.
Kay B.
Jessie H.
Nick M.
Kelly H.
Del S.
Tammy S.
Sandy B.
Angela S.
Sarah R.
C. Groth
Valencia W.
Nanci K.
Christopher E.
Rob M.
Gary S.
Frequently Asked Questions
Are you accepting new patients?
Do you accept insurance?
Ascend accepts most major insurance plans. As part of the Piedmont Clinic, we continue to accept all plans that the Clinic does. If you are an existing patient of Dr. Bernard or Dr. Nassery (prior to their partnership with Ascend) and previously used insurance accepted by them, your insurance will also be accepted by Ascend!
Visit our insurance page to browse plans accepted by Ascend. If you have a copy of your insurance card, we would be happy to check on your specific insurance provider for you.
Are you uninsured? No problem, please contact our Health Concierge Team to discuss our self-pay options at 404-994-1364.
How do I schedule an appointment?
How can I find my telemedicine link for virtual appointments?
How do I prepare for a Telemedicine visit?
- Technology Setup: Please ensure that you have a reliable internet connection and a device (such as a smartphone, tablet, or computer) with a camera and microphone. This will allow you to interact with our healthcare provider seamlessly. If this is first time enable camera and microphone
- Create a Quiet Space: Find a quiet and well-lit area in your home for the telemedicine visit. Minimizing distractions will help you and our provider communicate effectively. We cannot see you if you are driving or in an unsafe
- Medical Records: If you have any relevant medical records, prescriptions, or a list of medications you are currently taking, please have them handy for reference. If possible, please send your records to care_navigator@ascendmedical.com
- Be Prepared to Share: Be open and honest about your symptoms, concerns, and any changes in your health. This will help our healthcare provider make informed decisions.
- Questions: Feel free to prepare a list of questions or topics you'd like to discuss during the telemedicine visit.
How do I cancel or reschedule my appointment?
To cancel or reschedule your appointment, please feel free to contact our office at (888) 250-5708 during our support hours (7:00am-7:00pm EST). We understand that unexpected situations can arise, and we will do our best to work with you to find a more suitable time.
Please note, cancellations made with less than 24 business hours notice are subject to a cancellation fee. Our fees are $49 for Family Medicine and $99 for Behavioral Health appointments.
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