Medical Weight Loss Program FAQ Videos

Browse the below videos that dig a bit deeper into the topics our patients commonly ask about relating to our weight loss program. As always, our team is happy to chat and get to the bottom of your questions. If these videos do not cover your topic of concern, give us a call at (888) 250-5708!

What are GLP-1s and how do they work?

What is health coaching?

Pricing overview

how much does this cost & does dosage affect the price?

Pricing

SEMAGLUTIDE
starting package

Month 1-2

~~$200~~ $150/mo

Starting dosage (0.5 mg, weekly)

FREE health coaching sessions

Medical check-ups billed through insurance

PAY PER REFILL
ongoing, as-needed

Months 3+

Price List

Standard & high dosage options

Health coaching (add-on per month)

Medical check-ups billed through insurance

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Are you accepting new patients?

Yes! Our providers are accepting new patients.

Do your providers prescribe Ozempic, Wegovy, or Mounjaro?

For eligible patients, our providers prescribe 2 versions compounded GLP-1s. These compounded medications contain the same active ingredients, with the same expected results as 'brand-name' medications you might be familiar with:

Semaglutide: active ingredient in Ozempic & Wegovy
Tirzepatide: active ingredient in Mounjaro

How can I find my telemedicine appointment link?

Our telehealth links are sent 24 hour prior to your appointment. They are sent via email and SMS text message. If you are unable to retrieve your link, please contact us at 888-250-5708.

How do I prepare for my Telemedicine visit?

Technology Setup: Please ensure that you have a reliable internet connection and a device (such as a smartphone, tablet, or computer) with a camera and microphone. This will allow you to interact with our healthcare provider seamlessly. If this is first time enable camera and microphone
Create a Quiet Space: Find a quiet and well-lit area in your home for the telemedicine visit. Minimizing distractions will help you and our provider communicate effectively. We cannot see you if you are driving or in an unsafe
Medical Records: If you have any relevant medical records, prescriptions, or a list of medications you are currently taking, please have them handy for reference. If possible, please send your records to care_navigator@ascendmedical.com
Be Prepared to Share: Be open and honest about your symptoms, concerns, and any changes in your health. This will help our healthcare provider make informed decisions.
Questions: Feel free to prepare a list of questions or topics you'd like to discuss during the telemedicine visit.

How do I cancel or reschedule my appointment?

To provide the best care and accommodate the needs of all our patients, we kindly request that you provide us with at least 24 business hours' notice if you need to make changes to your scheduled appointment. This advance notice helps us ensure that we can make your appointment slot available to another patient who may be in need of medical attention.

To cancel or reschedule your appointment, please feel free to contact our office at 888-250-5708 during our regular business hours (7:00am-7:00pm EST). We understand that unexpected situations can arise, and we will do our best to work with you to find a more suitable time.

Please note, cancellations made with less than 24 business hours notice are subject to a cancellation fee. Our fees are $49 for Family Medicine and $99 for Behavioral Health appointments.

How do I get my medications & how long does it take?

We partner with Integrity, a trusted third-party compounding pharmacy, to fulfill your prescriptions as swiftly and affordably as possible. Your medication is conveniently mailed to your home. Once your provider submits your prescription (if eligible), it is expected to arrive within 3 business days or less.

For further details about our compounding pharmacy, feel free to reach out to us or explore their website at www.mixwithintegrity.com.

Does Ascend accept FSA/HSA?

Yes, we do accept.

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